Bespoke System Live

Bespoke CRM

A CRM shaped around how your team actually sells — stages, automations, channels and dashboards that mirror your business, not someone else’s playbook.

Industry
B2B sales teams (equipment, agency, consulting)
Best for
Teams that have outgrown off-the-shelf CRMs and are duct-taping the gaps in spreadsheets, WhatsApp threads and shared inboxes
How we work

We sit with your business. We find the operational problem costing you the most. We build the system that fixes it.

The Problem

Your pipeline lives in three places — the CRM, a shared spreadsheet, and the head of whoever spoke to the customer last. Stages don’t match how you actually sell. Quotes get re-typed. Site visits get forgotten. The contract is sent from a different tab. Nothing talks. Reps stop trusting the pipeline. Friday afternoon is spent guessing what’s real, and the deals you should have won fall out of the bottom because nobody noticed they’d gone quiet.

What We Built

A CRM built around the way your team sells. Stages match your real pipeline. Moving a deal into a stage runs the right automation — quote drafted, visit booked, contract pushed to e-sign, ops notified. Every interaction across every channel lands on one deal timeline.

What Changed

The team stopped re-typing the same details into four tools. Forecasting tightened because the pipeline reflects what’s really happening. New reps onboard in days because the system encodes the playbook.

Example deployment

One example. Switch the business type to see the same engine reshaped for a different sales motion.

Bespoke CRM Live demo

B2B equipment pipeline — long cycles, site visits, hands-on quoting.

Business type
Pipeline

Drag a deal between stages — the right ritual fires automatically.

  1. Lead
    2 deals·R1.4m
  2. Discovery
    1 deal·R1.8m
  3. Demo
    2 deals·R1.4m
  4. Site Visit
    1 deal·R2.1m
  5. Quote
    0 deals·R0k
    Drop a deal here.
  6. Negotiation
    1 deal·R1.3m
  7. Won
    0 deals·R0k
    Drop a deal here.
  8. Lost
    0 deals·R0k
    Drop a deal here.
Channel simulator

Fire a fake inbound — watch it auto-attach to the right deal.

Match logic mocked: inbounds attach by WhatsApp number.

Ritual log
Most recent first

Move a deal or fire an inbound — events will appear here.

Want one built for your business? The first conversation is free.

Book a discovery call
How it fits the three pillars

One system, three jobs.

Automation

Stage moves run the right automation: quote drafting, site-visit briefs, e-sign hand-off, accounting projection updates. The CRM does the chore work the team used to do manually.

Audit Trails

Every channel touch is captured against the deal: calls, WhatsApps, emails, in-person visits. Nothing lives only in someone’s head or one person’s phone.

Anomaly Detection

Not the primary focus for this system.

Analytics

Weighted pipeline, conversion by stage, rep load and automation completion all update live as deals move — calibrated to the way your business measures sales health, not a vendor default.

Next Step

Want one built for your business?

The first conversation is free. And useful either way.